প্রত্যর্পণ নীতি

 

Return/ Refunds and Exchange Policy

• If you have received a wrong/damaged product, we can replace this with the exact same item. Goods can only be exchanged if it is returned unused and intact, or by providing proof of damage/ defect.
• Direct Refund shall only be given in case of loss, damage packages.
• Rest all refunds generated only when we recive the product and our team verifies the product and generate a refund.
• Please Email or Whatsapp us within 3 days of delivery if you want to apply for an exchange, with relevant proof (photo or documentation) as seen necessary. We will have our customer care contact you as soon as possible.
• We will call or email you detailed instructions on how to exchange your product once you receive our exchange confirmation.
• Please mention your order number in the mail that you send to us.
• No Refund shall be made once goods are sold.
• All products once purchased are non-refundable